Full Time • Washington Twp., Chick-fil-A Washington Township
Work with the Director - Back of the House (BOH) Financial Management in pursuit of excellence in BOH Operations and Financial Management. Specifically this role is a leader and critical component in ensuring that Chick-fil-As of Centerville & Washington Township is successful in the following areas:
Financial Stewardship management through Food Cost, Labor Cost and Repairs & Maint.
Yearly & Quarterly Planning
Back of House Staffing and Operations
Leadership and People Development of Back of House Team
Vision and Service Model compliance throughout all areas of oversight.
Develop a restaurant culture of growth and hospitality minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
Maintain vision alignment with the Operator and the Director - Back of the House Financial Management.
Ensure stewardship systems are taking place throughout the restaurant
Create a center of excellence for area of responsibility by creating, leading, and implementing systems that will be the standard for innovation and high performance teams throughout Chick-fil-A.
Support Director - Back of the House (BOH) Financial Management to create, maintain and approve all schedule and shift changes among BOH Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.
Perform discipline for actions that do not meet CFA standards and execute discipline documentation for all team members who fail to meet expectations.
Working with Director - Back of the House (BOH) Financial Management during hiring process, completing resume screening, interviews and reference checks as necessary.
Ensure Team Leaders are performing discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook.
Drive sales growth mentality and encourage creativity and innovation throughout the business.
Create, maintain and approve all schedule and shift changes among Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.
Follow all Chick-fil-A standards and procedures. Ensure and coach Team Members/Leaders to consistently follow all Chick-fil-A processes and procedures.
Strategic thinker, Goal-oriented, Tech-savvy
Great communicator both in handling difficult situations and a diverse team.
Mature, dependable and results-oriented
Very detailed oriented & keenly observant
Professional marketing or communications experience
Maintains a number of business and professional community contacts
Self-starter, creative and flexible
Ability to work well with the public/network
Good business sense, achiever
Good written/verbal communicator
Strong project/time management skills
Unquestionable integrity and represents Chick-fil-A well
Passionate about building relationships with clients
Able to work well independently and in a team environment
Servant spirit with strong sense of stewardship
Bachelor's degree or above, preferably in a business or marketing field of study
Experience as a leader food service operations
Years of Experience: 2
Bilingual: English and Spanish
This is a full time position.
This person must be skilled in time management.
This person must be self-directed and highly organized.
This person must master all knowledge and skills of every position in the Restaurant.
The Secret Ingredient is you.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Why work at a Chick-fil-A restaurant?
We aren’t just in the business of chicken, we’re in the business of people
Each restaurant culture is unique to the Operator and local community, and Operators are committed to creating a positive environment where all Team Members are valued and respected.
We’re closed every Sunday
No matter which restaurant you apply to work for, Chick-fil-A restaurants remain closed on Sundays to allow our restaurant Operators and their Team Members to rest or worship if they choose.
We offer college scholarship opportunities and tuition discounts
Eligible Team Members can apply to receive a Remarkable Futures™ Scholarship from Chick-fil-A, Inc. – up to $25,000! – as well as receive tuition discounts at over 100 universities across the U.S.
We help make a difference in your communities
Operators look for meaningful ways to serve their local communities, so Team Members have the opportunity to make an impact beyond the restaurant.
Investing in a Legacy
Working in a Chick-fil-A restaurant offers the opportunity for teamwork and leadership development in a fast-paced environment. Many Team Members are offered advancement opportunities at their local restaurant, and many others take the skills they’ve learned working at a Chick-fil-A restaurant to pursue other opportunities. Either way, it will be a place where you’ll be proud to work and that will prepare you for the future, wherever it may lead.
“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” - S. Truett Cathy 1921—2014
(if you already have a resume on Indeed)
Or apply here.
The Team Member Experience
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.